Hiring & Training

Recruiting 101

When it comes to recruiting potential employees to the pest management industry, Jenni Shook takes a targeted approach. “Unemployment rates are the lowest since 2008 and people have a choice in employers,” said Shook, vice president of human resources for McCloud Services and a frequent presenter on human resources issues at NPMA events. “So they’re looking for the cultures of ...

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Four Less-Obvious Tips to Attract and Retain Top Talent

In today’s job environment, competition for top pest control professionals can be steep. Many companies offer appealing compensation and benefits packages to attract and keep the best candidates. It’s a step in the right direction, but not necessarily enough. To build a strong team of exceptional professionals who will stay with your company for the long-term—instead of leaving within the ...

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What Are Small Business Owners Doing to Grow Their Companies?

What’s the number one challenge facing your business? If you’re like the entrepreneurs surveyed in The National Small Business Association’s 2016 Mid- Year Economic Report, it’s economic uncertainty. Forty-nine percent of the respondents, most of them owners of companies with five or fewer employees, say economic uncertainty is the biggest problem they face. Nor are they expecting relief anytime soon: ...

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Making the Grade: Why Companies Benefit from Annual Performance Reviews

Last year, a number of major companies from Adobe to General Electric announced they were doing away with the annual performance review. Around that same time, new research showed that millennials—who became the largest share of the American workforce in 2015—didn’t like them. It may seem that this annual event is undergoing a slow, spiraling death. Research shows that about ...

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Employee or Independent Contractor: Know the Difference to Protect your Business

Your technicians are a vital part of your pest control operation, so why place a label on them? Carefully identifying whether your technicians are considered independent contractors or full-time employees is actually much more important than you may realize for a variety of legal factors. Health care reform requires applicable employers (ALE) to report to their employees and the IRS ...

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Take the TRAIN to Success

Want your firm to flourish? A first-class training program is key. In today’s tough economy, some pest management firms are struggling to stay afloat—and as a result, many have moved training programs to the back burner. However, studies show a lack of continuing education can be harmful to a company’s health. According to a 2010 Louis Harris and Associates poll, ...

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Training Innovations

Spice up your training program with four flavorful strategies Employee training is a lot like cereal: If you keep serving up the same bland, flavorless brand, your team will eventually refuse to eat it. So how do you keep your pest management company’s training program from going stale? “It has to be fun and engaging, that’s the bottom line,” says ...

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An Intro to Millennials in the Workplace

Millennials are the fastest-growing generation in the U.S. workforce. The same is true in most countries around the world. In the U.S., there are about 79.8 million Millennials. They are the most diverse generation in U.S. history and have more college degrees (and college debt) than any previous employee generation, and they bring all of these issues to work. Millennials ...

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Effective Training Strategies to Sustain Your Company’s Growth

Whether your company is large or small, you’re probably growing, and you probably have some turnover to deal with. In all likelihood, you have veteran employees with many years’ experience; and you have newly hired “rookies” who must step into the shoes of persons who have been promoted, who have retired or left the company for other reasons, or who ...

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Prepping for Prime Time

How to gear up before the busy season As summer approaches, pest control companies across the nation are gearing up for the busiest season of the year. While some companies are plotting out their summer game plan, preparing for growth and training the troops, others are going about their business and hoping everything will fall into place when the busy ...

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