Leadership

Lead by Learning

NPMA’s MentorMatch & Executive Leadership Program Whether you are a technician who is moving into a management role, an independent PCO planning an expansion or a newly appointed board member for a local trade association, making a successful transition to a leadership position is among the most difficult endeavors of professional growth. The challenge of cultivating new skills, training employees ...

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Build a Better, Stronger Team

According to the U.S. Small Business Administration, a “small” business can employ as many as 1,500 people. Yours is probably a lot smaller than that! But whether you have five or less or 500 or more employees, you have something that — hopefully! — works as a team to attain your desired goals. Could your current team be more effective, ...

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VISION 2020 – Future trends and implications for the pest management industry

Presented by NPMA in partnership with Bayer, Vision 2020 is a multi-year initiative that will identify future trends and equip the industry to enhance its value to society in the midst of emerging societal, economic, technological and regulatory issues. In this article, we will explore future trends in each of these four areas. SOCIETY AND DEMOGRAPHICS Nothing will affect the ...

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Training Innovations

Spice up your training program with four flavorful strategies Employee training is a lot like cereal: If you keep serving up the same bland, flavorless brand, your team will eventually refuse to eat it. So how do you keep your pest management company’s training program from going stale? “It has to be fun and engaging, that’s the bottom line,” says ...

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An Intro to Millennials in the Workplace

Millennials are the fastest-growing generation in the U.S. workforce. The same is true in most countries around the world. In the U.S., there are about 79.8 million Millennials. They are the most diverse generation in U.S. history and have more college degrees (and college debt) than any previous employee generation, and they bring all of these issues to work. Millennials ...

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How to Hire Superstar Employees

How solid is your current hiring process? One of the best ways to get the right talent on board is to have a trusted hiring process in place. Here’s a six-step process you can adopt as is or tailor to meet your needs. Step 1: Define the Knowledge, Skills, and PEAs (People Skills, Work Ethics, and Attitudes)
 You probably have ...

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Eradicate Micromanagement: 4 Steps to Creating a Culture of Autonomy

On-fire employees—the kind you’re perpetually attempting to hire, develop, and retain—need some latitude to make decisions in the workplace. The companies that are known for being the best places to work in their respective industries train, trust and empower their people to think and act on their own. In its 2014 Employee Satisfaction and Job Engagement survey, the Society for ...

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Does Your Life Pass the Creativity & Innovation Quiz?

Leaders often ask, Who motivates the motivator? Today we’re asking, Who or what innovates the innovator? Does your life pass the five-question creativity & innovation quiz? In business we tend to talk a lot about creative and innovative cultures, focusing on physical environments, the need for collaboration and embracing risk taking & failure. But what about the people behind the ...

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