New-Hire Training for Service Technicians

Service technicians are the backbone of any successful pest management firm. For customers, technicians are the standard-bearers for your company’s reputation and its commitment to quality service. They are also your company’s frontline defense against safety and regulatory violations.

Given the vital role of technicians, NPMA has created a New Hire Training Program for Service Technicians. The training program is a comprehensive, nine-part course designed to prepare new structural pest control technicians for a career in pest management. Course completion typically takes eight hours and will provide an overview of integrated pest management. The program also provides an overview of federal laws that govern the pest management industry in the U.S. and will cultivate an understanding of product labels, pesticide application, important pest groups, basic pest control equipment and OSHA/safety practices.

“The educational topics reviewed in this course are the cornerstones of pest management that everyone should know before embarking on a career in pest control,” said Michael Bentley, director of education and training for NPMA. “Understanding the fundamentals of pest management is not only necessary to succeeding as a professional in this industry, but it is also critical to being able to perform your job safely and responsibly.”

This course was developed as a collaborative effort between industry and subject matter experts, and qualifies for continuing education credit in Indiana, Montana and Nevada, with additional states pending approval.