Pestworld Magazine Focusing on the Business of Pest Management

LEIGH FRYXELL Smart Operations Manager, Anticimex Marshfield, MA How did you get started in the industry? I applied to a position as an observational biologist for a pest control company in the Boston area in 2015. During my interview, I realized that the position was a service technician role. Although skeptical at first, I quickly grew to love helping customers ...

QualityPro has been setting the standards for professionalism in pest management since 2004. The QualityPro accreditation and service certifications each include a training and testing step to verify that every employee who will perform or sell for an accredited company has the knowledge needed to do the job and exemplify the professionalism of our industry. The certificates of completion earned ...

The summer season evokes thoughts of sunshine, popsicles and bright blue skies; however, for most pest control professionals, long, hot days spent solving pest problems may be the first visual that tends to come to mind. Sure, the summer season is often considered peak pest season, but marketing your pest control services should be a year-round effort because pests can ...

When Kevin Thorn, ACE, saw demonstrations of remote pest monitoring technology at the PestWorld conference five years ago, he wasted no time testing the technology. “When we saw the potential, we wanted to get the technology so we could test it and see if it was a fit for us,” said Thorn, president of Thorn Pest Solutions. “We are a ...

For decades, artificial intelligence and its future impact on business and culture has been an ongoing topic of debate and discussion. In the past year, interest in that topic has intensified as more AI tools become readily available to the general public. The result is that business operators, including those in the pest control industry, are exploring ways that AI ...

The days of customers not knowing when your service technicians will be on the property, what products they will apply, what they should do concerning the application, and how to finalize payments are over. “There are a lot of new tools out there that have helped us to streamline our operations, increase efficiency and support internal communication,” said Brett Lieberman, ...

Sameer Thawer Operations Manager Ecopest Inc. Edmonton, Alberta, Canada How did you get started in the industry? As a summer field technician. Did you have any mentors along the way? Amin Poonja (founder of Ecopest). We met in coincidence when he hired me as summer technician. He from a very young age guided my wife and I in our educational ...

Sponsored Content BY RYAN NEFF, Ph.D., WEST COAST TECHNICAL FIELD SPECIALIST, MGK Q: What is the most common pest ant in the United States? A: This is a difficult one to answer: Do you go by total number of accounts that treat for a certain ant? The geographic range a particular species covers? Total abundance in the U.S.? If you ...

BY GRIFFIN VOLTMANN, CERTIFICATION PROGRAM MANAGER, QUALITYPRO For decades, American workplace culture has been built around an in-person office with good communication where employees can work closely and effectively together. As the paradigm begins to shift, and our understanding of “a workplace” begins to expand, it’s essential that we identify what factors of in-person office management still apply to situations ...

BY JIM FREDERICKS When you hear the phrase Corporate Social Responsibility (CSR), what comes to mind? To many individuals, this concept is ‘something only large corporations do’ and is not applicable to small and medium-sized businesses. On the contrary, Corporate Social Responsibility is an integral aspect of business success and can prove particularly beneficial to the pest control industry. The ...