Author Archives: Robin Lamerson

Election Takeaways: Federal

The months leading up to November 6th were rife with speculation over what the voters would have to say—would the Senate flip? The House? By how many? Was it going to be a blue tsunami, as some polling seemed to indicate? Or would the GOP hold on by the skin of its teeth? While that frenetic speculation (and in D.C. ...

Read More »

Election Takeaways: State

The months leading up to November 6th were rife with speculation over what the voters would have to say—would the Senate flip? The House? By how many? Was it going to be a blue tsunami, as some polling seemed to indicate? Or would the GOP hold on by the skin of its teeth? While that frenetic speculation (and in D.C. ...

Read More »

Library Update: The Longhorned Tick

Introduction The longhorned tick, also called the East Asian tick, Haemaphysalis longicornis, is not native to the United States. It was first found in the U.S. in New Jersey on a sheep, but identification of archived samples of ticks have shown it may have been in the U.S. as early as 2013. As of August 2018, the tick has been ...

Read More »

Will You Answer the Call

More and more Americans are becoming infected with diseases spread by pests of public health importance. Between 2004 and 2016, disease cases from mosquitoes, ticks and fleas grew three-fold, and nine new germs spread by bites from these infected pests were discovered or introduced in the United States, according to a May 2018 report released by the Centers for Disease Control ...

Read More »

The Importance of Third-Party Employment Practices Liability Insurance For Your Business

In our increasingly litigious society, the threat of a lawsuit hangs over every business transaction, large or small. Like most businesses, pest control companies of any size are vulnerable to claims brought by either their employees, former employees, or potential employees. Even companies who adhere to the law at all times are likely be sued by an aggrieved employee or ...

Read More »

Working with Local News Media to Publicize Your Business

Americans today are inundated with notifications about breaking news and the day’s top headlines from the minute they wake up to the time they finally set their smartphones/tablets/laptops aside for the night. Given the convenience and availability of social media platforms, apps, Alexa and traditional news mediums, staying connected and tuned in to current events is easier than ever before. ...

Read More »

The ABCs of CRMs

In some industries, the idea of running a business without a heavy reliance on Customer Relationship Management (CRM) technology would be a risky endeavor. In pest management, however, the strategic use of such systems could still help a company pull ahead as a market leader. Back in the spring, Emilio Polce, president of Ecochoice Termite & Pest Control, LLC, in Vernon, ...

Read More »

NPMA’s Recruitment and Retention Committee Holds Inaugural Meeting at PestWorld

The National Pest Management Association (NPMA’s) Recruitment and Retention Committee held its first in-person meeting during PestWorld 2018 in Orlando, Florida. In an industry that is rapidly changing and growing, the recruitment and retention committee was founded to focus on attracting and retaining talent in pest management roles. “Finding and retaining talent is one of the greatest challenges our industry ...

Read More »

Constructive Criticism

American author and management expert Ken Blanchard once said, “Feedback is the breakfast of champions.” These wise words certainly hold true for every service business, particularly those in the pest management world. Without feedback, pest control leaders would have no way of knowing if their customers are happy with their service. And it’s no secret that customer satisfaction is key ...

Read More »

Building a Better Rat Trap (Hint: Don’t Count on Cats)

New research uncovers key insights to improve rodent control and dispels classic cat myth In groundbreaking new research funded by the National Pest Management Association’s Pest Management Foundation and with support from the Professional Pest Management Alliance, scientists studied individual rats to better understand rodent behavior using scent detection and RFID-technology, better known as micro-chipping. The group monitored how often ...

Read More »