Pestworld Magazine Focusing on the Business of Pest Management

Morgan Manderfield, Entomologist Ecolab St. Paul, Minn. Morgan Manderfield always loved bugs and knew this passion would play a part in her future career. While she never imagined a career in pest control, she’s found her ideal role as an entomologist with Ecolab in St. Paul, Minn. After earning her undergraduate degree in biology, she explored possible career options that ...

Credentialing through QualityPro is a great way to signal to other pest control companies that you are committed to helping professionalize the pest management industry. Signaling your professionalism to customers who aren’t as familiar with the industry can be more difficult. The marketing value of QualityPro is part of why it exists. The program strives to help companies, especially those ...

Future Proof Your Business with a Sprayer Upgrade You never get a second chance to make a good first impression. And when you get off on the wrong foot with someone, convincing them to change their mind is tough, no matter how hard you try. That’s true in all walks of life, but in pest management, the pros will tell ...

NPMA Member Spotlight: King Jones III CEO CT Pest Solutions LLC Naugatuck, CT It’s not every day you find someone with 22 years in the business at the ripe age of 40. But then there is King Jones III, who started as a Terminix technician at the age of 18. Spending time both in the field and as a compliance ...

There is no guaranteed formula to create a successful business. Each business has its own values, mission, goals, challenges and personality. These disparate factors mean that starting or refreshing a business requires time and effort to ensure the business plan reflects the owner’s vision and provides a road map that leads to a success. “Know your vision,” said Curtis Rand, ...

Sarah Thomas-Clark, vice president of Thomas Pest Services, Inc., based in Schenectady, NY, is a third-generation pest control professional. Thomas-Clark worked for her father’s business before establishing her own with her husband in 2010. Her grandfather and uncle also owned their own pest control companies. With this long history in the business, Sarah understands the opportunities and challenges that come ...

When you think of public policy, you probably do not think of technology (outside of perhaps email). Politics is very focused on relationships, after all—whether someone knows a Senator or whether they have the cell phone of a key staffer. Those relationships are incredibly important, but especially in the post-COVID world of Zoom, Teams and GoToWebinar, technology has become incredibly ...

QualityPro’s recently unveiled Version 6 (V6) came with some exciting updates to the program. Accreditation is not only intended for established companies but for younger companies trying to build a brand as well. Our program is designed to outline best practices for all businesses, and make sure that those best practices are codified and standardized. Through the standards, companies are ...

While many think of the banking system, the electric grid and major retailers as the target for cyber-attacks, all companies—including pest-management firms—can find themselves in the crosshairs of a cyber-criminal, said Ari Rogoway, IT director of Sprague Pest, the largest commercial-only pest control company in the Western U.S. “It isn’t a matter of if you are going to face a ...

STANFORD PHILLIPS CO-PRESIDENT, NORTHWEST EXTERMINATING Northwest Exterminating hasn’t simply built a company culture—they have built a culture that defines the company and how they accomplish their mission. There are no egos at Northwest Exterminating—there are team members who celebrate each other and their successes, and as a result, the company has grown not only in its bottom-line number but in ...