Author Archives: Robin Lamerson

PestWorld 2017 Recorded Conference Proceedings Now Available

Thousands of pest management professionals came together in Baltimore for PestWorld 2017 to enjoy three days of world-class educational sessions delivered by top academic and industry professionals. If you missed this year’s event or simply want to review your favorite classes, recordings of the 18 highest-rated educational sessions are available to purchase. These recorded sessions are available to members for ...

Read More »

New Strategies Yield New Customers

Pest control companies that want to reach today’s tech-savvy customers are going to have to make some changes to their operations, advises David Bradford, CFO, Environmental Pest Service. “Pest control companies still rely on the personal touch—phones and in-person contacts to get new customers. But they will have to change. The pest control industry is lagging in sophistication and the ...

Read More »

NPMA Releases Pride and Professionalism Video

Available for download, the video helps communicate the value and importance of the pest management industry The National Pest Management Association (NPMA) is proud to announce the release of Pride and Professionalism 2017, a professionally produced video created to help companies communicate the value of the pest management industry. “The work of our members and all pest management professionals affects ...

Read More »

Reaching Out to Millennials

Millennials are the largest group of homebuyers, according to Ellie Mae, a software company that analyzes mortgage data. According to the company, millennials represented almost 45 percent of all purchase loans—an increase from 42 percent in January 2016. But what does this new group of homeowners mean to pest management companies? Why should they pay special attention to millennials? “Millennials are ...

Read More »

What Customers Want

As a seasoned veteran in the pest management industry, you know exactly what your customers want…right? Not necessarily. If you assume your customers desire nothing more than a bug-free home, think again. “Customers don’t just want ants out of their kitchen,” explains Rick DeDonato, marketing director for Royal Pest Solutions in New Castle, Delaware. “They want to know you care ...

Read More »

Extensive Educational Opportunities, New Product Introductions and Cutting Edge Technology Mark Successful PestWorld 2017

The numbers are in! The National Pest Management Association (NPMA) reports that 3,700 pest management professionals navigated over 125,000 square feet of exhibit space showcasing the products and services of over 200 companies during PestWorld 2017, held October 24-27 in Baltimore, Md. – making it the largest PestWorld in NPMA’s history! Proving itself once again as the premier platform to ...

Read More »

NPMA Recognizes Outstanding Industry Contributors in Annual Industry Award Presentation

The National Pest Management Association (NPMA) presented its annual industry awards program during PestWorld 2017 in Baltimore, Md. “Our industry is comprised of so many individuals who make a difference in the lives of their customers and employees,” stated NPMA CEO Dominique Stumpf. “Today’s program recognized those members who have made a significant impact on their communities, employees, families and ...

Read More »

NPMA Announces Strategic Partnership Program

The National Pest Management Association (NPMA) announced this week the creation of its Strategic Partnership program, designed to provide companies that promote the association’s strategic initiatives, to include education, advocacy, and market outreach, the opportunities to align themselves with NPMA and its work on behalf of the pest management association. “BASF, Bayer Environmental, Dow AgroSciences, FMC and Syngenta have been significant ...

Read More »

NPMA Launches Two New Membership Programs at PestWorld 2017

In response to requests from its membership, the National Pest Management Association (NPMA) launched two new programs at PestWorld 2017 in Baltimore, Md. Last week – a comprehensive online Resource Center and a Health Insurance Exchange. During his remarks in PestWorld’s Opening General Session on October 24, NPMA President Bryan Cooksey spoke about the new online Resource Center. He said, ...

Read More »

The Cost of a Data Breach Could Put Your Pest Control Operation Out of Business

In May 2017, 99 countries were hit with a widespread cyberattack known as WannaCry, which took advantage of a glitch in Microsoft’s Windows security. The ransomware locked the victims’ computers and demanded a ransom payment within six hours of infection, with periodic increases to that initial demand. This attack caused significant financial damage to companies and frustration for users. Many ...

Read More »