Author Archives: Robin Lamerson

Training Best Practices to Build Success

If the past few years have taught us anything, it’s the resiliency of the pest management industry, and the importance of solid training practices. We’ve seen QualityPro companies thrive during complicated circumstances by holding to the same battle-tested standards of excellence that have marked our program from the beginning. As we move into the new year, we sat down with ...

Read More »

A Quick and Easy Five-Step Guide to Creating Your First Facebook Ad Campaign

Advertising on social media is an extremely effective way of reaching your desired audience as it meets consumers where they are and allows for advanced audience targeting. As one of the most popular and widest-reaching social media platforms, Facebook offers nearly 2.8 billion monthly active users, making it the ideal start for small businesses looking to advertise in the digital ...

Read More »

Exterminate the Risk of Distracted Driving From Your Pest Control Operation

While April is Distracted Driving Awareness Month, it’s always a good time to focus on fleet safety for your pest control operation as this is something that requires ongoing attention. In October 2021, the U.S. Department of Transportation’s National Highway Traffic Safety Administration (NHTSA) released its early estimates of motor vehicle traffic fatalities for the first half of 2021. While ...

Read More »

State Policy Affairs Representative (SPAR) Program Holds First Virtual Meeting of the Year

The SPAR program kicked off its first virtual meeting of 2022 on January 6th, as the industry must contend with at least 443 pieces of legislation carried over from 2021 in all 50 states—and the number of bills will likely double to close to 900 by the end of the two-year session. SPARs serve as liaisons between NPMA and state ...

Read More »

Company Culture: One Size Doesn’t Fit All

An Interview with Audrey Hall, President of Eco Serve Pest Services Audrey Hall, President of Eco Serve Pest Services, has cultivated a team that focuses on elevating company culture. Eco Serve strengthens their culture with two definitive goals: bonding their team and enhancing their business. Company culture can mean something different to every company, and can evolve with time, sometimes ...

Read More »

Building a Positive Culture

Developing a corporate culture to help retain employees is more important than ever It has always been a struggle to find and keep a highly professional and motivated workforce in the pest-control industry, but with the plethora of opportunities for workers because of the unprecedented, post-COVID labor shortage, the challenge is only growing. Developing a business culture that allows employees ...

Read More »

PPMA Invites Pest Control Companies to Join in Recognizing Rodent Awareness Week

The Professional Pest Management Alliance encourages industry participation to raise consumer awareness of the health and property threats rodents pose. This October 17-23, 2021, is Rodent Awareness Week, an annual designation established by the Professional Pest Management Alliance (PPMA) and recognized by Chase’s Calendar of Events, to promote public knowledge of rodents and the dangers they present to home and ...

Read More »

The National Pest Management Association Announces the Formation of Diversity, Equity, and Inclusion Task Force

The National Pest Management Association (NPMA) announced the formation of a member-driven Diversity, Equity, and Inclusion (DEI) Task Force. This task force will help to facilitate discussions on industry needs, and what NPMA can do as an association to assist member companies and the industry in this critical business area.  “According to the 2020 US Census data, people who identify as multi-racial increased by 276% from 9 million ...

Read More »

2021 Asian Giant Hornet Update

The Asian Giant Hornet (AGH), Vespa mandarinia, gained notoriety in 2020 as the “murder hornet,” a name referred to by multiple media outlets throughout the United States. The AGH was discovered in 2019 in British Columbia, Canada, and then again discovered in not only Canada but also in Northwest Washington state in 2020. The AGH is an invasive wasp that is ...

Read More »

Getting a Government Contract

The majority of the large companies in our industry are QualityPro accredited, but the focus of our industry’s accreditation program has always been to lift all ships in the sea to give growing firms a leg-up with the lessons-learned from other companies and the recommendations of human resources professionals. Every day, we reach small and mid-sized companies to help them ...

Read More »