Hiring & Training

Keys To An Effective Employee Handbook

An employee handbook is a critical HR tool for every pest management company, but too often the development of the handbook is seen as a cumbersome project that takes up time that could be used to build the business.However, the lack of an employee handbook could end up creating more costs for your business in claims against your company or loss ...

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Employee Train

The very idea of “training” can introduce eye rolls, glances at watches and anxiety about additional information needing to be learned. But what if the focus could be on opportunity, continued growth and the creation of culture instead? Sure, there are the modules of requisite onboarding, and lessons to be learned along the way to certification and performing a particular job. ...

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Exterminate the Risk of Distracted Driving From Your Pest Control Operation

Statistics show that more than 40,000 people were victims of motor vehicle fatalities in 2017, with distracted driving as a major contributor. Although April is Distracted Driving Awareness Month, it’s always a good time to focus on fleet safety for your pest control operation. As a business owner, it’s critical to identify potential risk exposures proactively in order to mitigate ...

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Hiring, Training and Retaining Talent in 2019

In the pest management industry, employees are arguably a company’s greatest asset. Hiring and retaining strong talent is a challenge, especially for those who do not have a human resources background. QualityPro is here to help make the process easier by spelling out the important steps of the hiring process and providing resources to assist. With QualityPro, I hope you ...

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Next Gen Know-How

As a pest management leader, you’ve probably noticed an interesting shift in your workforce in recent years. Your incoming employees have different expectations, behaviors and attitudes than previous new hires. No, your company is not slowly being taken over by an alien race—but it is being pervaded by a new generation. In fact, 35 percent of U.S. employees are now ...

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Recruiting and Retaining Employees

With all the immediate demands of running a business, it can be tempting to put off the frequently challenging, sometimes unfamiliar tasks related to human resources. Post that job when you get around to it? Sure. Hope that uncomfortable issue resolves itself? Right. Simply trust that the right person with all of the right skills will magically appear—and will be ...

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QualityPro Accreditation: A Proven Process for Growth

More than 500 pest control companies have taken the important step of becoming QualityPro accredited by meeting 16 standards that exceed mandated state and federal requirements. They make up less than three percent of companies in the United States that adhere to the industry’s highest standards of practice and demonstrate a commitment to excellence in pest management. QualityPro is a ...

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Tech Training: Go Big or Go Home

Businesses across the globe, including many pest management companies, are spending more on technology every year. In 2015 alone, small business technology investments skyrocketed by 50 percent, according to Microsoft. Why are companies doubling down on technology? Because when businesses bet on the right tech tools, the payout can be huge. “For Sprague, we really pride ourselves on innovation,” emphasizes ...

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Win Clients and Talent with Trust

Customers are more likely to do business with a company they trust. Teams are more efficient when working with people they can trust. One of the ways that companies prove they are trustworthy to customers and employees alike is to earn credentials from a third-party organization. QualityPro sets the standards of excellence for professional pest management companies and their employees ...

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Reputation Matters: Positive Employee Reviews Aid Online Recruiting Efforts

Any company’s hiring process should give a hiring manager all the information he needs to assess a job applicant, but in today’s employment market, where the competition for qualified candidates can be intense, the job applicant isn’t the only one being put under a microscope. Leila Haas, the director of human resources for Sprague Pest Solutions, said it’s becoming more ...

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