Kevin Lewis Home Pest Control, LLC Gilbert, AZ Helping one’s neighbors describes exactly how Kevin Lewis found himself in the pest management business. Working in insurance and coming off a divorce, Kevin found himself as a single father of three, and living next door to another single father, Paul, who happened to own a small pest control business. With shared ...

How NPMA is Engaging All Members and Developing Future Leaders NPMA has always recognized the need for an active and engaged base of volunteers to set the strategic direction and support the work of the organization. And to ensure that all members are heard and engaged, the association set forth with a new task force to develop a plan for ...

An Interview with Audrey Hall, President of Eco Serve Pest Services Audrey Hall, President of Eco Serve Pest Services, has cultivated a team that focuses on elevating company culture. Eco Serve strengthens their culture with two definitive goals: bonding their team and enhancing their business. Company culture can mean something different to every company, and can evolve with time, sometimes ...

Ten tips to grow your confidence as a leader General Douglas MacArthur once said, “A true leader has the confidence to stand alone, the courage to make tough decisions, and the compassion to listen to the needs of others.” Like all great leaders, MacArthur recognized confidence is a cornerstone of effective leadership. This is certainly true when it comes to ...

NPMA’s MentorMatch & Executive Leadership Program Whether you are a technician who is moving into a management role, an independent PCO planning an expansion or a newly appointed board member for a local trade association, making a successful transition to a leadership position is among the most difficult endeavors of professional growth. The challenge of cultivating new skills, training employees ...

According to the U.S. Small Business Administration, a “small” business can employ as many as 1,500 people. Yours is probably a lot smaller than that! But whether you have five or less or 500 or more employees, you have something that — hopefully! — works as a team to attain your desired goals. Could your current team be more effective, ...

Presented by NPMA in partnership with Bayer, Vision 2020 is a multi-year initiative that will identify future trends and equip the industry to enhance its value to society in the midst of emerging societal, economic, technological and regulatory issues. In this article, we will explore future trends in each of these four areas. SOCIETY AND DEMOGRAPHICS Nothing will affect the ...

Spice up your training program with four flavorful strategies Employee training is a lot like cereal: If you keep serving up the same bland, flavorless brand, your team will eventually refuse to eat it. So how do you keep your pest management company’s training program from going stale? “It has to be fun and engaging, that’s the bottom line,” says ...

Millennials are the fastest-growing generation in the U.S. workforce. The same is true in most countries around the world. In the U.S., there are about 79.8 million Millennials. They are the most diverse generation in U.S. history and have more college degrees (and college debt) than any previous employee generation, and they bring all of these issues to work. Millennials ...

How solid is your current hiring process? One of the best ways to get the right talent on board is to have a trusted hiring process in place. Here’s a six-step process you can adopt as is or tailor to meet your needs. Step 1: Define the Knowledge, Skills, and PEAs (People Skills, Work Ethics, and Attitudes)
 You probably have ...