Regulations

Should You Ask Applicants for their Salary History?

QualityPro’s goal has always been to set companies up for success at the highest level of professionalism within the pest management industry. Part of this process is making sure that accredited companies always have the most up-to-date information for their office management and hiring practices. In the past, we’ve touched base on cannabis legalization and what that means for QualityPro’s ...

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Getting a Government Contract

The majority of the large companies in our industry are QualityPro accredited, but the focus of our industry’s accreditation program has always been to lift all ships in the sea to give growing firms a leg-up with the lessons-learned from other companies and the recommendations of human resources professionals. Every day, we reach small and mid-sized companies to help them ...

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QualityPro: Now Fully Online

Beginning in 2020, companies earning and maintaining their QualityPro credentials work through a platform called Certemy. Each company has a dashboard within Certemy, which empowers QualityPro companies to take full control of their accreditation process. In the past, the application process required lots of e-mailing back and forth, and the requirements for the audit sometimes caught people off guard. Now, ...

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Team Building in Unusual Times

It’s getting to be cliché to say that 2020 has changed the way we all look at previously-normal business operations. Between offices going increasingly remote and everyone needing to rapidly adapt to social distancing, the more interesting conversation is not that things have changed, but how. While the specific methods and best practices for management have changed, the principles of ...

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Now is the Time for Focusing on Rodent Management

Pest management professionals have always been tasked with knowing the tools available and using them in an integrated way. With public health on the line and Rodent Awareness Week just passed, this is a great time of year to review your protocols and ensure your technicians are ready for the busy rodent season ahead. There is no one-solution that works ...

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State Elections Produce Gains

GOP dominates in state legislative elections and state issues facing PMPs in 2021. Donald Trump helped delivery a disaster for Democrats in state legislatures as his supporters assisted Republicans with a plethora of down-ballot victories. Going into Election Day, Democrats were feeling very optimistic that they would gain control of many state legislative chambers. The Cook Political Report had 14 ...

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Challenges and Opportunities in 2021

2020 has drawn to a close and oh, what a year it has been. A year ago, the biggest story was the impeachment proceedings against President Trump. No one could have foreseen the impact COVID would have on our day-to-day lives, nor how much of this year’s legislative dickering would be over massive COVID packages and the Paycheck Protection Program ...

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Managing Customers with QualityPro

QualityPro accreditation is a demonstration of a company’s commitment to the highest standards in the industry, but communicating the value of a company’s accreditation to customers can be tricky. As with all other aspects of business operations, the QualityPro program sets companies up for success with multiple resources for gaining and retaining customers. QUALITYPRO.ORG Accredited companies that haven’t taken time ...

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Best Practices for Returning to the Office

Since pest management has been considered an essential service, and companies have shown incredible flexibility in adapting to new conditions, the industry has been surviving and thriving despite adversity. Nevertheless, as offices reopen and hiring processes begin again, practices need to be reviewed and changed. 2020 has changed most of the rules for how people can interact and how business ...

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Advocating for the Industry

A few months ago, when the world screeched to a halt in a matter of days due to the COVID-19 pandemic, NPMA’s Public Policy team stepped up to make sure businesses could continue working. “During any national emergency or public health crisis, we have to continue operating,” said Ashley Amidon, NPMA’s Vice President of Public Policy. “If you’re home and ...

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