Technology

Ignorance Is Far From Bliss When It Comes to Cybercrime Awareness

Before investing in the right tools to protect your sensitive information and defend your computers, tablets, smartphones and other technology, the first line of defense is to understand the most prevalent types of cybercrimes. PHISHING AND SPEAR PHISHING Hackers steal sensitive data, such as credit card and login information, by sending fraudulent email messages that appear to come from a ...

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Using Data and Business Intelligence to Support Smart Decisions

An abundance of available data is transforming organizations and industries, changing the way teams set goals and make critical decisions. However, simply having access to data is not enough to make businesses more intelligent. In fact, data can prove to be overwhelming, distracting and even misleading when it is not handled correctly, leading to mistakes and wasted time and resources. ...

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Technology Supports Fleet Management Best Practices

It does not matter if a pest control company is large with a fleet of service vehicles in the hundreds or small with a dozen or fewer trucks, the reality is that the fleet is one of the most significant investments for the company and a key to successful, sustained growth. Not only is a company’s fleet one of its ...

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Raising Employee Awareness Critical to Prevent Cyber-Attacks

While many think of the banking system, the electric grid and major retailers as the target for cyber-attacks, all companies—including pest-management firms—can find themselves in the crosshairs of a cyber-criminal, said Ari Rogoway, IT director of Sprague Pest, the largest commercial-only pest control company in the Western U.S. “It isn’t a matter of if you are going to face a ...

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Redefining the Role of Business Analytics in the Pest Control Industry

Information is power, and one of the most powerful tools a pest control business can use to support growth is analytics. Through smarter insights, organizations of all sizes can make choices that drive greater profitability. Business analytics allows pest control operators (PCOs) to understand and adapt to operational data and financial benchmarking metrics to make intelligent business decisions. The need ...

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The Evolution of Electronic Remote Monitoring

Unless you’ve been living under a rock (or in extremely isolated quarantine), you’ve probably heard about electronic remote monitoring by now. While this emerging technology is not exactly mainstream yet, it has the ability to create valuable opportunities for pest control companies. In fact, this cutting-edge technology is already being used in some commercial accounts. Keep reading to learn about ...

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Maximizing Your Tech Tools

 The pest management industry may not be on the cutting-edge of technology, but it’s not susceptible to digital disruption like Amazon’s impact on retail, or Uber on taxis. But some companies aren’t even trying to take advantage of technology that could improve their businesses, said Andrew Barrows, chief strategy officer for Greenix Pest Control. While at a former company, he ...

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It’s Time to Enhance Your Company’s Virtual Presence

Service providers and retailers have anticipated the increasing reliance on e-commerce and the need for enhanced virtual presence for years. Retailers have moved more quickly to offering online purchases and customer service, but the effects of COVID-19 highlighted the need for digital services in the pest management industry as well. Not only did more consumers find themselves relying on virtual ...

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Coronavirus Cyber Crime Continues to Grow as Organizations are Vulnerable

Cyber criminals have taken advantage of the COVID-19 pandemic to breach an increasing number of corporate systems. Find out how to safeguard your organization’s network during these especially vulnerable periods. THE ONE MINUTE TAKEAWAY Viruses aren’t the only bad agents threatening businesses in the wake of COVID-19. Cyber criminals are preying on both vulnerable corporate networks, some taxed by a remote ...

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Innovation Driving the Industry Forward

Upcoming tech from two of NPMA’s Strategic Partners Technology touches every aspect of the pest management industry. Behind those innovations are NPMA Strategic Partnerships, key innovators who are driving the industry forward through education and advocacy. Corteva Agriscience and FMC are profiled here. CORTEVA AGRISCIENCE Mark Neterer, business leader for the pest management and turf ornamental business at Corteva Agriscience, ...

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