Technology

Proving Your IPM Service with a Handheld Generated Report

With the adoption of handheld technologies, the documentation coming from a pest management service has changed. Many companies have transitioned from pen and service ticket forms to printed electronic records. Either format can achieve the main goal: to tell the story of your service. Electronic records are becoming the norm, in part because of the ability to search all records ...

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Choosing a Mobile Device

Deciding which mobile device to use in your field force is determined by many factors—and the factors important to one pest management company may be completely different than the factors important to another. OPERATING SYSTEMS The first consideration would be to make sure your tablet and its operating system is compatible with your company’s current or desired field service software, ...

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Why Mapping Your Data Can be a Useful Business Tool

While maps have been around for thousands of years, the digital kind is a more recent innovation and more of a communications language that can be used to visually display content and get context. Plus, they are universally recognized by everyone, or at least used to be back before we all started using GPS’s in our vehicles to navigate around ...

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Disruptive Technology

The recent PestTech conference had many great, informative discussions and speakers that were designed to help our industry rally around opportunities and challenges that technology brings to our businesses. One topic included a panel of speakers all talking about Disruptive Technology in the pest control industry. Disruptive technology is defined as an innovation that creates a new market by applying ...

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Protecting Your Company from the Hack

There is no bigger social media nightmare than the hack of your account pages. Your profiles often become completely inaccessible, you lose total control of your company’s messaging, and sensitive information is exposed— posing a serious security threat to your employees and clients. Although social media is an incredibly valuable tool for reaching possible pest control customers and spreading awareness ...

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Training Innovations

Spice up your training program with four flavorful strategies Employee training is a lot like cereal: If you keep serving up the same bland, flavorless brand, your team will eventually refuse to eat it. So how do you keep your pest management company’s training program from going stale? “It has to be fun and engaging, that’s the bottom line,” says ...

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Tackling the Tech Savvy Tax Man, This isn’t your Daddy’s IRS

Ever wonder how the IRS is able to maximize their return on their audit efforts and choose those who may be audited? Well how do you as a small business maximize the fruits of your efforts? Let’s look at a typical scenario we as business owners contemplate when we roll out a new service? “I want to offer my clients a ...

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Six Things You Didn’t Know Fleet Tracking Could Do to Boost Business

Fleet management technology isn’t just for checking where your trucks are. Here are six things you didn’t know a fleet management tool could do for your business. By James McDonald, Fleetmatics Group PLC After 15 years in the fleet management business, I’ve seen the technology grow from simply monitoring locations on a map to become a robust system that will ...

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“Safeguarding Your Business from Cyber Risks”

One of the largest retail data breaches in US history occurred at Target Corporation during the 2013 holiday shopping season, exposing the personal financial information of 40 million shoppers.  As this event demonstrates, your business is vulnerable to data breaches, even if you follow strict data security protocols. The following article underscores the need for cyber insurance.‎ Cyber sales are ...

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