Business Tools

Quick to Adapt: Covid-19 Success Stories

When COVID-19 first hit the U.S., it sent shockwaves across the business world—and pest management companies were certainly not immune. As state governors handed down executive orders for citizens to shelter in place and businesses to shutter, there was a lot of uncertainty about which industries would qualify as essential. “Initially, people were scared,” recalls Michael Rottler, President/CEO of Rottler ...

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Crisis Communications

In late March, COVID-19 sent business across the nation spiraling into a state of confusion and panic. Fortunately, NPMA quickly jumped into action and kept pest management businesses informed every step of the way. First and foremost, the association launched an overwhelming effort to educate lawmakers about how pest control is an essential industry. (See the article detailing legislative efforts ...

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To Sell or Not To Sell

Top Reasons NOT to Sell Your Business Even in a Hot Acquisition Market Thinking about selling your pest management business? You might want to think again. According to William Hoffman, ACE and President/CEO of Hoffman’s Exterminating Company in New Jersey, it may seem like a “no-brainer” to sell your business in a hot acquisition market. However, he encourages owners to think ...

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Maximizing the Benefits of a Remote Workforce

Lessons Learned During Shelter-in-Place When shelter-in-place or stay-home rules became the norm in most states during the COVID-19 pandemic, the good news was that pest management companies were deemed an essential business that could remain open. However, business owners faced the challenge of maintaining operations while employees worked remotely. Important lessons were learned during the transition from office-based to remote staffing ...

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Get Smart

NPMA provides a multimedia suite of educational resources Whichever way you prefer to learn, NPMA has got you covered. Audio, visual or interactive, take your pick and get smarter about pest management. You can even do it in the car on the way to your next jobsite. Here are some educational resources offered by NPMA: NPMA BugBytes—This podcast offers listeners an ...

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Social Inflation

How High Claim Payouts Are Impacting Insurance Rates Just recently, a transportation and logistics company was slapped with an $89 million verdict in a fatal crash involving a student driver. Nuclear verdicts such as this are described as jury awards in which penalties exceed $10 million. In this instance, a vehicle lost control due to icy road conditions, crashed through ...

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The Importance of Having a Technical Expert in Your Business

It’s hard to determine the best time to hire a new person or create a new position within a company, but often growing pains and daily demands ultimately make the decision. Having a technical specialist within a company shows that professionalism and education are highly valued. They can enhance a company’s expertise as highly trained individuals can coach others in ...

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Referral Recruiting

Attract Top Talent with an Employee Referral Program As a pest management leader, you’ve probably come to the conclusion that good employees are hard to find. In today’s tightening job market, it may seem downright impossible at times to bring in a steady stream of capable, hard-working candidates. Believe it or not, your next top employee is probably much closer ...

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Go Beyond Safety and Technical Training to Engage and Retain New Employees

Effective employee onboarding should include a solid company culture, progressive career paths and ongoing training and check-ins to ensure retention. It’s no secret that it is more cost effective to retain good employees than to constantly have to replace people who leave in three months, six months or a year. While many pest control companies have revamped how they recruit and ...

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Promoting Diversity

PestWorld talks to several diverse industry professionals about their career journey. Hamilton Allen formed an interest in pest management when helping an uncle combat a fire ant problem. Jessica Roe brought expertise from a key client group: healthcare. Karen Furgiuele found a job in sales in an unknown industry after leaving to raise children. Samantha Forrest moved for college and ...

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