Tag Archives: technology

Ignorance Is Far From Bliss When It Comes to Cybercrime Awareness

Before investing in the right tools to protect your sensitive information and defend your computers, tablets, smartphones and other technology, the first line of defense is to understand the most prevalent types of cybercrimes. PHISHING AND SPEAR PHISHING Hackers steal sensitive data, such as credit card and login information, by sending fraudulent email messages that appear to come from a ...

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Using Data and Business Intelligence to Support Smart Decisions

An abundance of available data is transforming organizations and industries, changing the way teams set goals and make critical decisions. However, simply having access to data is not enough to make businesses more intelligent. In fact, data can prove to be overwhelming, distracting and even misleading when it is not handled correctly, leading to mistakes and wasted time and resources. ...

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Connecting Policy Makers and the Industry

When you think of public policy, you probably do not think of technology (outside of perhaps email). Politics is very focused on relationships, after all—whether someone knows a Senator or whether they have the cell phone of a key staffer. Those relationships are incredibly important, but especially in the post-COVID world of Zoom, Teams and GoToWebinar, technology has become incredibly ...

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Technology Supports Fleet Management Best Practices

It does not matter if a pest control company is large with a fleet of service vehicles in the hundreds or small with a dozen or fewer trucks, the reality is that the fleet is one of the most significant investments for the company and a key to successful, sustained growth. Not only is a company’s fleet one of its ...

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Raising Employee Awareness Critical to Prevent Cyber-Attacks

While many think of the banking system, the electric grid and major retailers as the target for cyber-attacks, all companies—including pest-management firms—can find themselves in the crosshairs of a cyber-criminal, said Ari Rogoway, IT director of Sprague Pest, the largest commercial-only pest control company in the Western U.S. “It isn’t a matter of if you are going to face a ...

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3 Reasons to Make the Switch from Paper to Digital Recordkeeping

Take a moment to think back to the days before the Internet and email existed. It was a time when all business operations were done by hand. Employee attendance was tracked using traditional punch clocks or sign-in sheets. Customer communication was handled by picking up a landline phone or sending a handwritten letter. Personnel records were managed using lots of ...

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6 Ways to Leverage Technology Across Your Business

When pest control operators (PCOs) think of business technology, they may think about their company’s website, or their team’s cell phones or their email system. But in 2018, the plethora of technology solutions available can support and enhance nearly every area of a PCO’s business. The right technology used the right way can boost customer service, employee satisfaction, safety, sales ...

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Surviving a Technology Conversion

Technology conversion. Utter these two simple words, and you’ll send employees running for the hills. It’s no secret that incorporating new technology can be incredibly frustrating—both for pest management leaders and their staff members. Even so, there are boundless benefits to adopting the latest and greatest operating systems, devices and software. “It’s definitely one of the best ways to grow ...

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Smart Homes, Smart Pest Management

The automated home that maintains a consistent comfortable temperature, cleans the floors, turns ovens on or off, and makes coffee in the morning offers conveniences that make everyone’s lives easier. The same home that provides automated smoke and fire detection as well as security systems with cameras that the homeowner can view via a smartphone while away from the house ...

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Tech Training: Go Big or Go Home

Businesses across the globe, including many pest management companies, are spending more on technology every year. In 2015 alone, small business technology investments skyrocketed by 50 percent, according to Microsoft. Why are companies doubling down on technology? Because when businesses bet on the right tech tools, the payout can be huge. “For Sprague, we really pride ourselves on innovation,” emphasizes ...

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